QI – Paperless Paediatric Department

QI – Paperless Paediatric Department

This is my version of a Quality Improvement (QI) project where patient safety really has improved and there has been a cost saving. Caroline led the Paediatric department in becoming paperless for results and all consultants signed up for electronic filing The picture...
Editorial: How Best to Use Email with Patients

Editorial: How Best to Use Email with Patients

Email is a great way to communicate with patients, but it is important that doctors follow guidelines on its use, say Helen Sowerbutts and Caroline Fertleman Many industries have been revolutionised by the use of email, and parts of Europe and North America have...